Webcast survey brainstorm

Question categories

1. About the user: Location, Age, ....
   
2. Getting start with webcast: How did you find webcast....
   
3. How do you use webcast: where...
   
4. What do you think of webcast: speed, sound quality, ...
5. Other comments

Candidate questions

About you

1. Which country are you usually in when listening to the webcast?
2. How old are you?
3. Are you (a McGill students, faculty, or staff, or alumni, family or friend of a performer in volved in the concerts being webcast by us)?
   

Getting started with the webcast, as a user:

1. How did you hear about our webcast?
2. Did you find the webcast service user-friendly?
3. Are you satisfied with the network connection and streaming speed?
   
4. Are you satisfied with the sound quality of our webcast? If not, give what is in your mind.
   
5. Did you like the concerts that we selected?
6. The concerts being webcast are all by McGill musicians. Which specific McGill musicians would you like to be webcast?
   
7. Did you like the hosting, interviewing, and other non-music content in some programs? Did they help you gain a better experience of the program?
8. In some programs there was not much hosting and interviewing, would you like us to add more?
   

Getting started with the webcast, as a non-user:

1. If you have not heard about the webcast, would you be interested in trying it? Why?
2. If not, why?

Publicity and on-demand service

1. Via which of the following ways do you prefer to receive our webcast announcement?
2. If you are interested in a concert, do you prefer listening to the on-site webcast or downloading concert recording later?
   
3. If the recording of a concert being webcast will be available for downloading later, would you still like to listen to the webcast?
4. What media format and quality specification do you prefer as downloadable audio?
   

Other comments

1. How do you like our webcast in general?
   
2. Please tell us what could be done to improve our webcast service.